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Sunday December 10, 2017

Shipping & Returns


General Shipping

At Pendude.com, all USPS First Class shipments within the contiguous USA are free. Of course, you may select a faster shipping method at an additional cost during the checkout process. Generally, orders placed with us will leave our shop within one or two business days. Occasionally, due to unforeseen circumstances, an order will take up to three days to ship. If this happens we will be sure to contact you and let you know when your item will ship. Generally we will ship all orders via USPS. We reserve the right to use any carrier.


 

International Shipping

Unfortunately, we do not offer international shipping at this time.


 

Damages and Exchanges

Your satisfaction is our top priority. We sell only the finest quality products, so we rarely have any problems. But if your item is damaged or defective in some way, simply contact us and we'll get the replacement parts to you or arrange for total replacement of the product at no cost to you.


 

100% Satisfaction Guarantee

Pendude says "I refuse to let anyone be unhappy with my pens!".

Therefore if, anytime within 30 days of receiving your order you are not absolutely thrilled with your new Pendude pen, simply notify us that you want to return the item/s and we'll arrange for a full refund of your purchase.

 

Security

Your personal information and shopping cart are protected by Secure Socket Layer (SSL) technology.


 

Payments

All payments are processed through PayPal. The safest and most secure payment processing available.



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